1. Acceptance of Terms

By registering for, accessing, or using LucyHR’s platform, you agree to be bound by these Terms, as well as any updates or revisions. If you do not agree to these Terms, you must not use the platform.

2. Platform Use and Restrictions

LucyHR grants you a limited, non-exclusive, and non-transferable license to access and use the platform for lawful HR management purposes. By using the platform, you agree to the following restrictions:

Prohibited Activities: You agree not to:

• Access the platform in a manner that violates any law or regulation.

• Attempt unauthorized access to other accounts, systems, or networks.

• Interfere with or disrupt the integrity, security, or performance of the platform.

• Copy, modify, distribute, or create derivative works based on LucyHR’s content without prior permission.

Failure to comply with these restrictions may result in suspension or termination of access to the platform.

3. User Accounts

To access certain features of the LucyHR platform, you must create an account. By creating an account, you agree to:

Account Security: You are responsible for maintaining the confidentiality of your username and password. Any activity conducted through your account is your responsibility, whether authorized by you or not.

• Accurate Information: Provide accurate, current, and complete information when creating your account and update it promptly if changes occur.

• Notification of Breach: Notify LucyHR immediately at [support@lucyhr.com] if you suspect any unauthorized use or security breach related to your account.

LucyHR reserves the right to suspend or terminate any account that violates these terms or engages in suspicious activity.

4. Content Ownership

All materials, content, and services provided on the LucyHR platform, including text, graphics, logos, and software, are the property of LucyHR and are protected by copyright, trademark, and other intellectual property laws.

• User Submissions: If you submit any content, feedback, or suggestions to LucyHR, you grant us a royalty-free, perpetual, and non-exclusive license to use, modify, and incorporate your feedback into the platform.

• Prohibited Use: Users may not use or reproduce LucyHR’s content for any commercial purpose without prior written consent.

5. Termination of Services

LucyHR reserves the right to suspend, restrict, or terminate your access to the platform at our sole discretion if:

• You violate any provision of these Terms.

• Your account is associated with fraudulent, illegal, or disruptive behavior.

• LucyHR determines, in its sole discretion, that your actions may harm the platform or its users.

Upon termination, you must cease using the platform, and LucyHR may delete any related information or content within your account.

6. Limitation of Liability

LucyHR strives to provide a reliable and secure platform; however, we are not liable for:

• Any indirect, incidental, special, or consequential damages arising from your use of the platform, including, but not limited to, loss of revenue, data, or business.

• Any damages or disruptions resulting from factors beyond our control, such as interruptions, security breaches, or failures of third-party services.

Your sole remedy for dissatisfaction with the platform is to discontinue using it.

7. Billing and Payment

LucyHR offers various subscription tiers to meet different user needs. By subscribing to LucyHR, you agree to the following billing and payment terms:

• Billing Cycle: Your subscription will be billed in advance on a recurring basis per the selected billing cycle (monthly or annually).

• Payment Methods: You authorize us to charge your payment method on file for subscription fees and applicable taxes. Accepted payment methods are listed on our platform’s billing FAQ.

• Failed Payments: If a payment is unsuccessful, your access may be suspended until outstanding fees are paid.

LucyHR reserves the right to change subscription prices, provided you are notified in advance.

8. Renewal and Cancellation

Your subscription will automatically renew at the end of each billing cycle unless canceled by you before the renewal date.

• Automatic Renewal: Subscriptions renew automatically at the then-current rate. You may opt-out of auto-renewal in your account settings.

• Cancellation: You may cancel your subscription at any time through your account settings. Cancellations will take effect at the end of the current billing period.

• Refund Policy: Refunds are available for cancellations within a defined period or under special conditions. Please refer to our refund policy for details.

9. Price Changes

LucyHR may adjust subscription prices periodically to reflect changes in service value or market conditions.

• Notice of Price Changes: You will receive advance notice of any price adjustments. Continued use of the platform after a price change constitutes acceptance.

• Opt-Out Option: If you do not agree to the price change, you may cancel your subscription before the next billing cycle.

10. Updates and Modifications to Terms

LucyHR reserves the right to modify these Terms at any time to reflect changes in the law, service improvements, or other business needs.

• Notification of Changes: We will notify you of material changes via email or within the platform. Your continued use of the platform after such changes constitutes acceptance of the new terms.

• Reviewing the Terms: We encourage you to periodically review these Terms to stay informed about your rights and obligations.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England & Wales. Any disputes arising out of or relating to these Terms or the use of the platform shall be resolved through binding arbitration or in the courts of England & Wales.

• Arbitration: By using LucyHR, you agree to resolve disputes through arbitration rather than in court, except where law prohibits.

• Waiver of Class Actions: You agree to waive your right to participate in class action lawsuits related to these Terms.

12. Contact Us

If you have any questions about these Terms or wish to report a violation, please contact us at:

• Email: [support@lucyhr.ai]

• We are here to support you and address any questions regarding your use of the LucyHR platform.